Customer 360
- Why Us
- Consulting
- Implementation
- Managed Services
- Lightning Migration
- Mulesoft Integration
- SalesForce partner with more than 25 delivered projects
- CSAT rating of 4.88 on AppExchange
- Global delivery team that is passionate about delivering business results
- Domain expertise in SalesForce Sales, Service, CPQ, Communities and Mulesoft
- Unique Process Mining and shared services support model to reduce your costs
- An experienced leadership team committed to your organizations growth and your success
Consulting
As a Salesforce systems integrator,
CloudPaths works closely with
clients with their Salesforce
implementations and support. Our
expertise spans Salesforce
Marketing Cloud, Sales Cloud, CPQ,
Service Cloud, Pardot and
Community Cloud. CloudPaths also
supports MuleSoft and Tableau.
CloudPaths’ consultants, with their exceptional expertise, in-depth insight and fresh perspectives, make your Salesforce adoption journey effortless.
CloudPaths’ consultants, with their exceptional expertise, in-depth insight and fresh perspectives, make your Salesforce adoption journey effortless.
Why Us
- Nimble and agile in supporting our clients
- Trained and certified team of experts
- CSAT score of 4.88
Related Case studies

Implementation Services
CloudPaths’ implementation methodology architects solutions focuses on solving our clients business problems, collaborating with our clients to achieve business outcomes.
The Technical Delivery team uses the Agile modeled iterative approach for Salesforce implementations. The solution leverages Salesforce features with minimal customizations and technical debt. Special attention is given to ease of use and end-user experience.
The Technical Delivery team uses the Agile modeled iterative approach for Salesforce implementations. The solution leverages Salesforce features with minimal customizations and technical debt. Special attention is given to ease of use and end-user experience.
Why Us
- CSAT score of 4.88 on AppExchange
- Collaboration and flexibility for the Agile methodology
- Reduction of implementation costs through shared resources
PROCESSES
CASE STUDY
- Shaklee
- YES
- Azuga
Related Case studies
Why Us
- Process mining based support model
- Subscription based pricing
- Access to expert resources for L3 tickets

Sustenance and Managed Services
- CloudPaths’ sustenance and managed services allow you to focus on pursuing growth opportunities and provide a better customer experience
- Our services ensure: Optimized and improved business outcomes with built-in Execution Management dashboards
- Delighted end-users with a subscription based pricing model for support
- Proactive support services to help increase user adoption and reduce technical debt
- Safeguarded Salesforce investments with critical application management services and Production Support
- Reduction in cost and freed up internal bandwidth

CloudPaths Lightning Migration Methodolgy
- Customized Lightning Experience Readiness Report for your instance with roadmap and project plan
- Conversion followed by exhaustive and iterative testing and development of existing pages and features to Lightning
- Collaborative end user acceptance testing supported by proficient programmers
- Launch to user groups with hyper support to address user queries and enable rapid adoption of the Lightning UI
Benefits
- $1.59 M Sales Productivity Benefits
- $366K Power User Productivity Benefits
- 3%-25% Overall Productivity
- $1.24M App Dev Resource Savings
- $169K Savings from Improved Developer Retention
- 80% Reduced Application Developer Turnover Rates
- Topline Benefit – 341% ROI

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CloudPaths’ Mulesoft Services:
We leverage Agile methodology to manage the complete life cycle of the MuleSoft deployments -
Implementation:
CloudPaths’ MuleSoft practices help build interfaces in complex hybrid architectures in IT applications. We help our clients build secure, scalable, and performance tuned interfaces -
SOA Migration:
We use MuleSoft’s integration tools, for migrating SOA or legacy interfaces to MuleSoft
Step-up customer experience!
TESTIMONIALS
Don’t just take it from us – hear what our clients have to say
CloudPaths was engaged to enable a major go to market transformation for Azuga, by launching a channel partner program to expand our market penetration and reach. CloudPaths team was very proactive from day 1 and made our decisions very easy by building a custom demo of the Partner Communities. They were involved with us in the whole journey by helping us craft the portal, buildout the training and partner onboarding processes as well as customizing the portal to our branding and marketing needs. The Azuga team loved CloudPaths collaborative style, expertise with Salesforce and commitment to Azuga’s success. Great going team CloudPaths, thank you for your diligence.

Yield Engineering Services is a rapidly growing global business. CloudPaths has been an integral part of designing, building and building our CRM systems. Our CRM platform provides us granular level of pipeline visibility and enables collaboration through our multitier distribution network. CloudPaths helped with migration of our customer service platform to Salesforce. Thanks to CloudPaths leadership, guidance and support we now have 100% adoption on the CRM applications. As we expand globally, YES will continue to work with CloudPaths and their leverage their services to architect and build systems for our business.

CloudPath's committed team and continued engagement has helped our team gain full visibility to the sales funnel. CloudPaths effective roll out strategy ensured adoption and acceptance from our sales team as well as channel partners globally. I would definitely recommend reaching out to CloudPaths to solve your pressing Salesforce challenges.

Entegris partnered with CloudPaths because of their expertise in IBP and ability to understand our business model and constraints. CloudPaths team helped Entegris with Demand Planning, Inventory Optimization and Supply Planning rollouts, adoption and has been supporting the application for more than a year. They delivered very effective solutions for improving Forecast Accuracy on three dimensions including Sales, Business Unit and Customer sales forecast. Because of their flexible engagement models, experienced domain experts and partnership with SAP, CloudPaths is my go to partner for any SAP IBP engagements in the future.

We have a complicated business model. CloudPaths has been able to configure Salesforce to support our unique business model. They have also brought in significant improvements in usability and content to provide an unparalleled and personalized user experience to our demanding consumers. Over the last three years and multiple projects with CloudPaths their entire team has always been responsive, flexible and a delight to work with.

We engaged CloudPaths to review and improve our customer service operations. CloudPaths team improved our agent productivity and knowledge management system, as well as significantly improved customer experience by building live agent capabilities tailored to our unique needs. They also brought in exceptional Salesforce expertise and a very effective Project Governance model to ensure timely delivery of the project. We were impressed with the team's domain knowledge as well as the commitment to our success. Azuga will continue to engage with CloudPaths for similar transformational programs in the future.
