Leaf Home

From 0% to 100% Real-Time Sales & Inventory Visibility — CloudPaths Transforms Leaf Home with Custom NetSuite Solutions

Client: Leaf Home
Industry: Direct-to-Consumer Home Solutions
Revenue: $1.5B+
Geography: Multi-country operations across North America


Business Transformation Overview

Leaf Home, a fast-growing $1.5B+ home solutions provider, faced mounting operational challenges stemming from its complex entity structure, decentralized inventory across hundreds of sales offices, and outdated, manual warehouse processes. These inefficiencies impacted inventory accuracy, order fulfillment, and cross-entity financial reporting.

To support Leaf Home’s continued scale and DTC growth, CloudPaths led a rapid NetSuite transformation, streamlining operations and delivering visibility and control across the enterprise.

Key Challenges

  • Multi-Country, Multi-Entity Complexity: Fragmented financial data requiring advanced consolidation and reporting.

  • Inventory at the Edge: Hundreds of sales offices managing stock with limited visibility and inconsistent allocation.

  • Unsupported Shopify Flows: Unique transfer order scenarios not natively handled in NetSuite.

  • Manual Warehouse Operations: Inefficient pick/pack/ship processes leading to errors and customer dissatisfaction.

CloudPaths Solution

  • NetSuite OneWorld Implementation: Enabled centralized, multi-entity financial consolidation with tailored reporting and compliance capabilities.

  • Advanced Inventory Management: Real-time visibility and tracking of inventory across decentralized sales offices.

  • Custom Shopify Integration: Built transfer order automation using SuiteScript and Celigo to handle Leaf Home’s unique order workflows.

  • Warehouse Automation with NetSuite WMS: Digitized fulfillment operations—reducing human error and increasing accuracy and speed.

Business Impact

  • On-Time, On-Budget Rollout Across Countries: Successfully deployed a multi-entity NetSuite solution covering 100% of business requirements—within planned timelines and budget.

  • Full Inventory and Sales Visibility: Delivered an integrated view across sales offices and central warehouses—improving fulfillment accuracy and return handling.

  • Operational Efficiency Gains: Automated core warehousing functions, eliminated manual errors, and empowered faster, data-driven decisions at scale.

  • Platform for Growth: Leaf Home is now positioned with a scalable, cloud-based digital core to support rapid expansion and cross-brand integration.

Outcome

CloudPaths transformed Leaf Home’s finance and operations backbone—replacing manual complexity with intelligent automation and real-time visibility.
This enabled a shift from reactive operations to proactive, insights-driven decision-making—fueling the company’s momentum as a leading player in the DTC home solutions space.

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